Reference

Terms That Govern Your dangal365 Account

These terms set out the contract between you and dangal365 when you open an account and use our platform — covering everything from how your wallet works to…

Account eligibility depends on local lawUPI, Paytm & PhonePe wallet rules applyDisputes handled within 30 daysGoverned by applicable Indian lawTerms updated with advance notice

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What These Terms Cover and Where They Apply

dangal365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with dangal365 — account creation, deposits, withdrawals, game participation and any promotional activity. Access to our platform is conditional on local law permitting it in your state or region; it is your responsibility to confirm that before proceeding.

1
We process deposits and withdrawals through UPI, Paytm and PhonePe; the rules governing those transactions form part of this agreement. We may revise these terms at any time by posting an updated version at this URL. Continued use of the account after a revision constitutes acceptance.
2
If a specific clause conflicts with mandatory local law, that clause is severed and the rest of the agreement remains in force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

How to Contact Us About These Terms

Team online

Email Support

Send a written query about any clause in these terms to our support address and we aim to respond within 48 hours on business days. Keep your account ID handy so we can locate your record quickly.

Live Chat

Our chat window is available daily and connects you directly to an agent who can clarify any part of these terms in real time. Useful for quick questions about account restrictions or payment conditions.

Help Centre

The Help Centre at dangal365.org contains plain-language explanations of every major clause. Search by topic — withdrawals, account suspension, identity verification — and read the relevant article before raising a ticket.

HOW WE PROTECT YOU

Account Security, Data and Your Rights Under These Terms

We take the obligations in these terms seriously, and we back that with concrete practices around data handling, account security and transparent communication.

Data Handling

We collect only the data needed to operate your account — name, contact details, payment identifiers and transaction history.

Cookie Policy

Cookies on dangal365.org are used for session management, fraud prevention and performance measurement.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification via your registered mobile number.

Data Retention

Transaction records, identity documents and correspondence are retained for the period required under applicable Indian financial regulations.

Your Right to Access

You may request a copy of the personal data we hold about you at any time by writing to our…

Requesting Changes

If any personal data we hold is inaccurate, you can request a correction via the Help Centre.

Frequently Asked Questions About Our Terms

These answers address the clauses our account holders ask about most. If your question is not covered here, reach out through live chat or email and we will point you to the relevant section.

Access depends entirely on what local law permits in your state or territory. It is your responsibility to verify that before opening an account. We recommend checking the applicable regulations in your region before proceeding.

We post the revised terms at this URL and, where the change is material, we notify you via email or an in-app notice. Continuing to use your account after the effective date means you accept the updated version in full.

We retain transaction records, identity documents and account history for the period required under applicable Indian financial and anti-money-laundering regulations. Once that statutory period ends, we delete your data from active systems.

Withdrawals are processed back to the same UPI handle or Paytm wallet used for the deposit. You must complete identity verification before your first withdrawal. Processing time is typically one to three business days once verification is complete.

We may suspend accounts where there is evidence of fraud, terms breach or a legal obligation to do so. You can challenge a suspension by contacting support with your account ID; we review and respond within five business days.

Write to our support team with your registered email address and account ID. We will compile and deliver your data in a readable format within 30 days of receiving your verified request, in line with applicable data protection rules.

Disputes are governed by applicable Indian law. We aim to resolve any disagreement through our internal process within 30 days; if that fails, the matter proceeds under the jurisdiction specified in the full terms document available on this page.

Terms That Govern Your dangal365 Account

How to Contact Us About These Terms

Email Support

Live Chat

Help Centre

Account Security, Data and Your Rights Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Your Right to Access

Requesting Changes

Frequently Asked Questions About Our Terms

01 Can I use the platform if online gaming is restricted in my state?

02 What happens to my account if these terms change?

03 How long does dangal365 keep my personal data after I close my account?

04 What are the rules around withdrawals via UPI or Paytm under these terms?

05 Can dangal365 suspend my account under these terms, and what recourse do I have?

06 How do I request a copy of the personal data you hold about me?

07 Which law governs disputes that arise under these terms?

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